![]() For more information, go to Using a Wireless Network Test Report.Īlso, you can try the temporary USB connection method. If the printer fails to connect, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems. Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid. If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password. Type the WEP or WPA key (network password), and then touch Done. Type the exact network name, including any uppercase and lowercase letters. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network. The printer searches for available networks. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.Īfter the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard. The printer is compatible with 2.4GHz network, ensure your computer and printer are connected to the same network.Īccess the Wireless Setup Wizard through the printer control panel to establish a wireless connection between your printer and network.įrom the home screen of your printer control panel, touch the Wireless icon Does anyone have any other Welcome to HP Support Community! I'm unable to use the pin method because I can't access that portion of my router settings without a password that my isp will not provide me. When I do this, the printer counts down about 30 sec then exits the wps setup without establishing a connection. However, when I run the network wizard and select finish, the process hangs up, times out, then I lose the connection.įinally, I've tried the wps method using the pushbutton on my router. I've tried using the adhoc network to access the webUI for the printer. There is also no option to connect to a network in the printer utility. I've tried re-installing the printer software and re-setting up the printer via usb, but my computer said the printer was already setup when I added it and never gave me the option to connect to wifi. Our new router works on 2.4 and 5.0GHz and uses wpa2 security. My photosmart plus B209 printer will not connect to our wifi network since we moved to a new home and changed ISPs (and routers). Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Open up the run command with the "Windows key + R" key combo.ġ4.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files. (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. ![]() If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. If the issue still persists, let's do a root uninstall and reinstall of the software: Use this link for details on using the HP Print and Scan doctor: ![]() ![]() Business PCs, Workstations and Point of Sale SystemsĪre you using the HP Smart App on your PC? If not, you may try and install to see if that works.
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